WonderBill
Startup to provide automatic comparison and switching of energy suppliers
User research • UX design • Visual design
WonderBill is a company that was started at the end of an innovation project to discover innovative ways to help energy customers. After a series of workshops and interviews the decision was made to create a platform that would allow customers to have all their bills in one place and the system to learn about their usage to enable automatic switching.
My role was to facilitate the design process with my team. We were involved from early stage discovery phase, through proposition testing to design and development of the platform with product and engineering teams to Alpha and Beta launches.
Personas
Early wireframes
Wireframes were used for initial concept testing to help define features priority
Interviews
Proposition test interviews from UK and USA
IA and userflow
Onboarding userflow
Information architecture of top level features
System checklist
Wireframes
Adaptive wireframes for moving account
Wireframes of adding suppliers though automated and manual interactions
Visual design
Final visuals for the beta launch
Beta test video
Latest landing page design