UX designer, user researcher, visual designer
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Fare Pilot

Startup for taxi drivers to increase revenue
User research • UX design • Visual design

Fare Pilot is an application that gives taxi drivers visibility of where they can secure fares. The application uses realtime analytics of crowd movements, analysis of large events within a city and historical daily data.

The original idea came with other assumptions about what would be an idea feature set for a taxi driver. This allowed us to produce an early prototype to test with drivers in interviews before refining that into a working prototype that we were able to deploy to a set of working drivers in an alpha test.

This gave us the ability to understand what motivated drivers so that we could launch a beta test of a narrower set of features utilising larger data sets as we refined the concept.

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Personas

Personas

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Interviews and alpha test

Interviews and alpha test

 Proposition interviews with taxi drivers to test the initial features

Proposition interviews with taxi drivers to test the initial features

 Alpha test with UX designer running software and manually pointing drivers to hotspots

Alpha test with UX designer running software and manually pointing drivers to hotspots

 Post alpha test interviews with drivers who used the app for two weeks

Post alpha test interviews with drivers who used the app for two weeks

Wireframes and IA

Wireframes and IA

 Early wireframes with features for proposition testing

Early wireframes with features for proposition testing

 Revised wireframes to test features

Revised wireframes to test features

Visual design

Visual design

 Visual design for the launched beta test with second stage branding

Visual design for the launched beta test with second stage branding

 Landing page of latest iteration 

Landing page of latest iteration