I have worked in user-centred design for 25 years, creating engaging and immersive products for clients while delivering value for the business and customer. I have a strong set of strategic skills which enable me to find the rationale behind projects for my clients; direct the design process; develop capabilities and team culture; build out tools, processes and methodologies; while supporting the growth of the company.
Strong management experience of teams as well as working at director level
Highly experienced at presenting to stakeholders at all levels
Willingness to take responsibility for projects and ensure deadlines
Experience in delivering ethnographic research and facilitating research sessions and usability testing
Background in creating user flows, IA, UI design and brand creation
Highly skilled in software such as Figma, Sketch, Axure, InVision, Photoshop, Illustrator
Spent the last 12 years working in Agile systems with product and engineering teams
Work Experience
Department for Education User Researcher and UX Designer
January 2019 - present
Leading the research and interaction design on DfE’s Schools Financial Benchmarking.
Ran 200+ interviews and focus groups with users, including for accessibility, and extensive quantitative research
Developed new evidence-led user journeys and built them into Axure prototypes for development
Took the site through GDS’ Live Assessment
Worked closely in an Agile team alongside the service’s developers
Currently in BAU and 50% of my time
NYU Abu Dhabi Visual Designer
April 2023 - June 2023
Creation of visual design for the NYUAD Public Programs website and the Art Gallery, Arts Center and Institute subsites.
Created distinct visual styles for the four websites to give them each their own feel
Worked with multiple stakeholder groups to help them feed into the final designs
Designed in Figma alongside the development team
Giacom UX & Visual Designer
October 2022 - March 2023
Created the new customer website for Giacom.
Ran quantitative and qualitative research sessions with stakeholders and customers to help understand how users interact with the current site and where improvements could be made
Created new IA, site map and user flows for the site and tested them through research sessions
Created responsive prototypes and turned them into final visual design in Figma for delivery to the development team
NHS England User Researcher
April 2022 - June 2022
Ran a Discovery to help prioritise digital delivery objectives for the NHS England Maternity and Young Children team.
Used a mixture of quantitative and qualitative methodologies, including interviews and focus groups, to better understand the issues facing pregnant people and families with young children
Created a matrix to help understand the priorities of the NHS England team
Delivered a final report with a prioritised list of deliverables for the team over the next three years
Department of Health & Social Care User Researcher
February 2022 - April 2022
Ran a Discovery project to understand the impact of a skills passport on the social care sector.
Led multiple interviews across the care sector as well as extensive desk research
Created personas and built user journey maps to understand the issues facing workers in the sector
Developed possible solutions for the DHSC team and worked with the UX designer to create prototypes
Delivered a discovery report with key recommendations and Alpha proposal
Warwickshire County Council UX & Visual Designer
November 2018 - January 2019
Redesign of the Warwickshire County Council website.
Worked with the WCC team to redefine their user flows throughout the site based on quantitative data and research sessions
Created a new visual design and subsequent style guide for the site
Designed the site’s pages in Sketch and worked with the development team throughout the build
NCSC & GCHQ Visual Designer
July 2018 - October 2018
Redesign of the NCSC and GCHQ websites.
Created a new visual style for the two sites that linked them together as sister organisations
Designed the site’s pages in a mixture of Axure and Sketch while liasing with the development team
Flagstone Asset Management Visual Designer
March 2018 - July 2018
Visual design of a FinTech’s online portal including their onboarding flows and portfolio pages.
Created a new visual brand for the company that could be applied throughout their online presence
Through iterative design, created key pages which were tested with users
Developed the final style into high-fidelity responsive prototypes
Department for Education UX Designer
March 2017 - March 2018
UX design for Get Information about Schools (GIAS) and DfE Sign-In.
Led the interaction design on both DfE services including visual design of assets
Took DfE Sign-In through GDS Alpha assessment successfully
BCG Digital Ventures Director of Experience Design
May 2015 - November 2016
Built and ran a multidisciplinary team of 20+ designers across multiple projects. Tasked with creating and actualising the strategic vision of the design team.
Led workshops and presentations to clients across the globe
Delivered large scale projects for clients such as BNP Paribas, Shell, LEGO, AXA, and Lloyds Bank
Built and led a team of 20+ UX, visual, motion and graphic designers
Sportlobster Head of UX
February 2015 - April 2015
Advised Sportlobster on their existing application to help them become more user focussed.
Put into place user-focussed practices to help Sportlobster get a higher ROI from their advertising spend with higher conversion rates and greater retention of users
Led workshops and interviews as well as ethnographic studies and analytic investigation and created personas, experience maps, and revised IA
Created a user testing programme to fully explore a new application across iOS, Android, and web
Brave Bison Head of UX & Design
May 2012 to February 2015
Ran a design team to support the work of Brave Bison creating online content for influencers as well as developing a VOD and Live streaming video distribution platform.
Created bespoke integrated VOD and Live streaming video distribution and deals platform
Led workshops, ethnography studies and interviews with clients
Led the UX team in creation of IAs and wireframes
Led presentations to investors, potential customers and board members
A3 Design Head of Design
September 1996 to April 2012
Ran a team of designers producing work across digital, press, marketing, and advertising.
Key achievements
Created work for the BBC, NESTA, British Council, Sky, Lavazza, and Disney
Designed corporate identities for multiple brands including the identity for the British Paralympic Team
Designed several award-nominated educational iOS apps
© 2023, Stuart Ogier.